Privacy Policy

We collect personal information that is reasonably necessary for our business operations, including providing access to our poker room and restaurant services.

• Contact information: name, email address, phone number, and postal address.
• Identification details: date of birth or age verification to ensure compliance with our 21+ age requirement.
• Transaction information: details of bookings, reservations, and any purchases made at our venue.
• Technical information: IP address, browser type, device information, and cookies when you visit our website.
• Communication records: any correspondence you send to us, including inquiries and feedback.

We do not collect sensitive information such as financial account details or government identifiers unless required by law. We do not collect information about your poker playing history or results.

We collect personal information through various methods, always in a lawful and fair manner.

Direct collection

When you provide information to us, such as when making a booking, subscribing to updates, or contacting us.

Automatic collection

When you visit our website, we may collect technical information through cookies and similar technologies.

Third-party sources

We may receive information from third parties, such as booking platforms or event partners, but only with your consent or as permitted by law.

We do not collect personal information from public sources without your knowledge. If we receive unsolicited personal information, we will handle it in accordance with the APPs.

We use personal information for the primary purpose for which it was collected, and for related secondary purposes that you would reasonably expect.

• To provide access to our poker room, card lounge, and restaurant services.
• To process bookings, reservations, and inquiries.
• To verify age and ensure compliance with our 21+ policy.
• To communicate with you about your visit, including confirmations and updates.
• To improve our services and website experience.
• To comply with legal and regulatory obligations.

We do not use personal information for direct marketing without your consent. We do not sell or rent personal information to third parties.

We may disclose personal information to third parties only as necessary to provide our services or as required by law.

Service providers

Such as IT support, booking platforms, and payment processors, who are bound by confidentiality obligations.

Legal and regulatory authorities

When required by law or to protect our rights and safety.

Business transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We do not disclose personal information to overseas recipients unless required for a specific service and with appropriate safeguards. We do not share personal information with third parties for their own marketing purposes.

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorized access, modification, or disclosure.

Physical security

Restricted access to our premises and secure storage of physical records.

Technical security

Encryption, firewalls, and secure servers for digital information.

Administrative security

Staff training and confidentiality agreements.

We retain personal information only as long as necessary for the purposes outlined in this policy or as required by law. When no longer needed, we securely destroy or de-identify personal information.

You have the right to request access to the personal information we hold about you and to request corrections if it is inaccurate, incomplete, or out-of-date.

• To request access, contact us using the details below. We will respond within a reasonable timeframe.
• We may need to verify your identity before providing access.
• If we refuse access, we will provide written reasons and information on how to complain.

You may also request that we delete your personal information, subject to legal requirements. You can opt out of receiving marketing communications at any time.

Our website uses cookies and similar technologies to enhance your browsing experience and analyze site traffic.

Essential cookies

Necessary for the website to function, including the age gate.

Analytics cookies

Help us understand how visitors use the site, but do not identify you personally.

You can control cookies through your browser settings, but disabling essential cookies may affect site functionality. We do not use cookies for targeted advertising. For more details, please see our Cookie Policy.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on this page with the effective date indicated.

We will notify you of material changes by posting a notice on our website or by other means as required by law.

Current effective date: 15 September 2026